A guaranteed door-to-door time definite delivery of shipments by air the next possible business day by 10:30 hours, targeted at time-critical business-to-business needs.

• An Express time definite service with Money Back Guarantee* (MBG) to the select Pin codes in Chennai, Delhi, Ahmedabad, Mumbai, Bangalore, Navi Mumbai and Gurgaon by 10:30 hrs on the next possible business day.
• Pickup service is available from Kolkata, Delhi, Gurgaon, Ghaziabad, Noida, Hyderabad, Chennai, Maraimalai Nagar, Sholinganallur, Bengaluru, Mumbai, Kolhapur, Navi Mumbai, Nagpur, Pune, Ahmedabad, Ankleshwar, Anand, Vadodara, Dewas, Indore, Mehsana, Rajkot, Surat, Udaipur, Vapi, Bhavnagar, Coimbatore, Godhra, Hubli, Jaipur and Kalol.
• Suitable for all retail and credit customers.
• Domestic Priority 1030 is not available from all local origins, or to all destinations
• Availability depends on local cut-off and vehicle arrival times, or flight arrival times when these apply.

Basic features

• Real-time tracking
• Money Back Guarantee* (MBG)

Important Note

• All bookings must be made through Customer Service
• Prevailing terms and conditions of carriage apply, in addition to specific TDD terms and conditions
• Shipper pays the transport charges.
• For more details on serviceable locations, please contact our nearest customer service team or visit your nearest SME Express retail store.

Call us on : 080-22249234

Terms & Conditions for Money Back Guarantee (MBG)

Time Definite Delivery (TDD) shipments will be governed by following additional terms and conditions.

 

DOMESTIC PRIORITY 1030

SME Express will, upon the Shipper's request and subject to the restrictions described below, provide either a credit or refund of the freight + TDD premium + fuel surcharge paid by the Shipper for DOMESTIC PRIORITY 1030 shipment, which is delivered later than SME Express's quoted delivery commitment time, subject to the following terms and conditions:

1. The shipper shall specify the requested service on the waybill. If any information provided by the Shipper proves to be inaccurate and if shipment is tendered to SME Express substantially later than the time agreed with SME Express for pick-up, and if delivery attempt is made within the specified time, but shipment is not delivered, no guarantee shall apply.
2. The guarantee applies only to freight + TDD premium + fuel surcharge paid for the TDD shipment. The guarantee is exclusive of all other items, including, without limitation, fines, taxes or other charges or amounts. Payment by SME Express of the freight + TDD premium + fuel surcharge to the shipper or another party nominated by the shipper shall constitute a full release of SME Express’s obligations for any delay under the money-back guarantee to any interested party.
3. Shipper must notify SME Express of any claim for late delivery, in writing or by telephone, within 48 hours of the shipment date and provide SME Express with the account number (if any), the waybill number, the date of shipment, and complete receiver information.
4. If a shipper has an extremely time-sensitive shipment, the loss or delay of which may result in consequential damages, the shipper must take adequate Insurance to insure against such risks, as SME Express does not assume any consequential claims or liabilities. SME Express does not provide and will not arrange for such insurance.
5. All other provisions of SME Express Terms and Conditions of Carriage apply. This money-back guarantee is subject to amendments or cancellation by SME Express at any time.

CHARGES FOR THE TIME DEFINITE DELIVERY (In addition to applicable freight & other charges)

Domestic Priority 1030

Applicable Charges*:

First 500 grams	₹ 150
Additional 500 grams	₹ 75

Note for SME Express Account Customers:

Please contact our Sales Team or Customer Service for updating the Customer Contract Form.

A guaranteed door-to-door time definite delivery of shipments by air the next possible business day by 12:00 hours, targeted at time-critical business-to-business needs.

• An Express time definite service with Money Back Guarantee* (MBG) to the select Pin codes in Pune, Vapi, Vadodara, Thane, Vasai, Noida, Hyderabad, Ghaziabad, Faridabad & Kolkata by 12:00 hrs on the next possible business day.
• Pickup service is available from Kolkata, Delhi, Gurgaon, Ghaziabad, Noida, Hyderabad, Chennai, Maraimalai Nagar, Sholinganallur, Bengaluru, Mumbai, Kolhapur, Navi Mumbai, Nagpur, Pune, Ahmedabad, Ankleshwar, Anand, Vadodara, Dewas, Indore, Mehsana, Rajkot, Surat, Udaipur, Vapi, Bhavnagar, Coimbatore, Godhra, Hubli, Jaipur and Kalol.
• Suitable for all retail and credit customers.
• Domestic Priority 1200 is not available from all local origins, or to all destinations.
• Availability depends on local cut-off and vehicle arrival times or flight arrival times when these apply.

Basic features

• Real-time tracking
• Money Back Guarantee* (MBG)

Important Note

• All bookings must be made through Customer Service
• Prevailing terms and conditions of carriage apply, in addition to specific TDD terms and conditions
• Shipper pays the transport charges.
• For more details on serviceable locations, please contact our nearest customer service team or visit your nearest SME Express retail store.

  Call us on : 080-22249234

  Terms & Conditions for Money Back Guarantee (MBG)

  Time Definite Delivery (TDD) shipments will be governed by following additional terms and conditions.

   

  DOMESTIC PRIORITY 1200

  SME Express will, upon the Shipper's request and subject to the restrictions described below, provide either a credit or refund of the freight + TDD premium + fuel surcharge paid by the Shipper for DOMESTIC PRIORITY 1200 shipment, which is delivered later than Blue Dart's quoted delivery commitment time, subject to the following terms and conditions:

  1. The shipper shall specify the requested service on the waybill. If any information provided by the Shipper proves to be inaccurate and if shipment is tendered to SME Express substantially later than the time agreed with SME Express for pick-up, and if delivery attempt is made within the specified time, but shipment is not delivered, no guarantee shall apply.
  2. The guarantee applies only to freight + TDD premium + fuel surcharge paid for the TDD shipment. The guarantee is exclusive of all other items, including, without limitation, fines, taxes or other charges or amounts. Payment by SME Express of the freight + TDD premium + fuel surcharge to the shipper or another party nominated by the shipper shall constitute a full release of SME Express’s obligations for any delay under the money-back guarantee to any interested party.
  3. Shipper must notify SME Express of any claim for late delivery, in writing or by telephone, within 48 hours of the shipment date and provide SME Express with the account number (if any), the waybill number, the date of shipment, and complete receiver information.
  4. If a shipper has an extremely time-sensitive shipment, the loss or delay of which may result in consequential damages, the shipper must take adequate Insurance to insure against such risks, as SME Express does not assume any consequential claims or liabilities. SME Express does not provide and will not arrange for such insurance.
  5. All other provisions of SME Express Terms and Conditions of Carriage apply. This money-back guarantee is subject to amendments or cancellation by Blue Dart at any time.

  CHARGES FOR THE TIME DEFINITE DELIVERY (In addition to applicable freight & other charges)

  Domestic Priority 1200

  Applicable Charges*:

  First 500 grams	₹ 150
  Additional 500 grams	₹ 75

  Note for SME Express Account Customers:

  Please contact our Sales Team or Customer Service for updating the Customer Contract Form.

A door-to-door express service for critical shipments such as passports, tenders, original papers/certificates, property documents, etc across India under 32kgs per package in a secure and safe manner.

Basic features

• A day definite service available on all Domestic Priority serviced Pin codes
• Specialised service ensuring security and safety
• Special eco-friendly flyer (packaging) for enhanced security and identification
• Real-time tracking

CHARGES FOR CRITICAL EXPRESS DELIVERY (In addition to applicable freight & other charges):

Critical Express

Applicable Charges :

1st 500 gms	₹ 100
Additional 500 gms	₹ 50

Important Note

• All terms & conditions and liabilities of Domestic Priority apply
• Applicable to retail and credit customers

Note for Blue Dart Account Customers:

To avail the Critical Express service, please contact our Sales Team or Customer Service for updating the Customer Contract Form.